The Room(s): Both the rooms I experienced at Four Points Sheraton LAX were updated and comfortable. The Four Comfort bed in concert with the hotels location away from busier Century Blvd. provided a good nights sleep. The work area was perfect for a gadget hoarder like me with plenty of power outlets and complimentary wi-fi. The television is a good size… Big enough for bleary-eyed letlaggers to see (and eventuallly fall asleep to). The lack of a dresser might be an annoyance to some but I actually like the extra space it creates. Also the restrooms are smaller than I’d prefer and may not be great for couples, friends or families sharing a room. Otherwise, a perfectly comfortable room for a short stay.
Service: From the driver of the 24 hour shuttle to the front desk, service was above average. I didn’t expect a welcome drink and hot towel, but a smile and quick check-in was plenty. If I have a complaint it’s that room service took forever and brought me a cheeseburger in addition to the gin and tonic I ordered. They quickly apologized and removed any extra charges from my bill. The cheeseburger looked really good.
Perks: The wi-fi is free! Plus the bottled water in your room is complimentary. Perfect for the dehydrated workaholic.
Location: Being so close to LAX means you won’t have to go far after hopping off a late night flight…or a rediculously long trans-oceanic hop. Budget rent-a-car is also directly across the street. So you can shuttle to the hotel from LAX for free, grab your rental the next morning and save a few dollars.
Lobby: If you look hard enough (it’s not that hard) you can see that this isn’t a new hotel, but the recent remodel makes it look and feel much younger. The atrium area is bright, airy and comfortable. A great place so meet up with friends or colleagues.
Overall: A hotel with hundreds of reviews on sites like TripAdvisor (like this one) make it easier to see what I’m getting into. The Four Points by Sheraton at LAX gets tons of favorable marks and a few (relatively speaking) bad ones. What I gathered from reading both bad and good reviews is that the hotel has been in the process of remodeling and many of the newer reviews were positive. The less positive reviews were mainly focused on rooms that had not yet been remodeled or for more subjective reasons that are less likely to bother the rest of us. Four Points LAX is a perfectly good spot for a few nights or to get some rest during long layovers.
Rating: 3 Hops (out of 5)
The Deal-How I got it: I used spg.com to book with StarPoints (Starwood Preferred Guest Program). Good rates are usually available for this hotel whether using cash, points or (when available) both.